1. Content reuse - creating libraries of reusable content chucks to support various scenarios.

2. Content reuse part 2 - create content one and publish to various mediums automatically; print, web, etc.

3. Content integrity - providing versions, security, and records management to ensure that the content employees use is current and correct.

4. Find the right content - through rich search capabilities users can find the content they want & need.

5. Optimize business processes that produce content - See #1 above along with document centric process automation to improve the creation, review and approval of various content based products.

6. Reduce corporate risk - ECM supports compliance with legal and regulatory mandates which require records management and security for certain types of content.

7. Gain access to all content including paper - ECM imaging capabilities provide easy online access to non-electronic content.

8. Reduce costs - an effective ECM strategy and solution can ensure that costly mistakes are reduced by employees accessing the correct content (see # 3 above) and enforcing processes which include content.

9. Improve employee satisfaction - by automating typically paper based processes like expense reimbursement, employee benefits management, and other manually intensive paper based administrative process employees can be better and more quickly served.

10. Reduce email churn and bloat - by using ECM to store, manage, and preserve content email can now be used for sending messages rather than as a content repository or workflow engine - as many organizations do. Email can now be used to send a pointer to content and notify a user that they should look at the referenced content.